Terms of service

Terms Of Service “DE BASE”

 

Introduction:

The use of the "DE BASE" website, which is an e-commerce website where you can, among other things, purchase products including clothes (hereinafter: "the website" or "the service") is subject to the terms of service listed below (hereinafter: "Terms of service") including the privacy policy And subject to any law. The use of the website constitutes express consent on your part (hereinafter: "the user" or "the customer") to such terms. The use of the site is for legal purposes only and is only permitted for legally qualified users or corporations.

The purpose of the Terms of service is to clarify the relationship between the site operator, DE BASE, (hereinafter: "the operator") and any person and / or entity who enters the site and / or uses the operator's services. Use of the site constitutes consent you agree to these terms and conditions and your commitment to comply with them. If you don’t agree to all the terms of use, do not use the site. The operator reserves the right to terminate your use of the site if you do not meet one or more of the terms of service.

The Terms of service determine your access to the site and apply to any use you make of it including the information, content and services appearing on it or linking to other sources of information provided on it or through it and any information provided, and constitute the legal basis for any engagement or action.

The operator reserves the right to terminate your use of the site if you do not meet one or more of the terms of service listed below, and reserves the right to update the terms of use from time to time, in its sole discretion and without the need for any prior notice. It will be clarified that the wording of the binding and determining terms of service is the wording published on the site at the time of your use of the site. Therefore, before performing any action on the site, you are asked to read, carefully, the terms of service, including the privacy policy. If you do not agree to all the terms of use, please refrain from using the site.

In the terms of service and in all the texts that appear on the website, a single language also means plural language and vice versa, and a male language means a female language and vice versa, all according to the context. The terms of service are worded in masculine language for convenience only and do not constitute an injury and / or discrimination of any kind.

These Terms of service constitute the entire agreement between the parties and supersede any agreement, offer or presentation made in the past, in writing or orally, regarding its subject matter. In any case of contradiction and / or discrepancy of any kind between the content of the site and the provisions of the terms of service, the provisions of the terms of service will prevail and apply.

It is hereby clarified that the operator may at any time change and / or cease the activity of the site in full or in part at its sole discretion and without any need for prior notice without the user having any claims against it as a result.

The service is active 24 hours a day, 7 days a week, and can be used to purchase products at any time. However, the site may be shut down due to faults not controlled by the operator which may occur at any time and / or due to various maintenance work and / or other reasons, and the user will not have any claims against the operator as a result.

For any question, clarification, comment or problem regarding the service, you can contact the operator on Sundays to Thursdays from 10:00 to 19:30 by phone at +97236887719, as well as by email at info@de-base.com, or by Instagram. It is hereby clarified that there may be changes in the contact details mentioned above and in the availability dates of the operator at its sole discretion and without prior notice and the user will not stand any claim against it as a result.

Definitions:

“Content" means the website, product information, the online pages contained therein, the classification, arrangement and presentation of the information and any other form of illustration contained therein, in the postmen and text messages.

”Service" means the Site, including accompanying instructions and guidelines, other related products and services, ancillary personal support services, if and to the extent provided, and any change and / or amendment of the foregoing as may be completed by the operator from time to time in its sole discretion.

“Site Errors" means any interruption in the availability of the site which is caused by reasons beyond the direct control of the operator.

”You" and "Users" mean, inter alia, individuals and entities authorized by the operator to use the service as well as your employees, consultants, contractors and agents and / or third parties with whom you conduct business.

”Products" means all products appearing on the site.

”Your data" means all the data and / or electronic information submitted by you and / or collected by the operator during the use of the website.

On terms of service:

These terms of service constitute a separate agreement between the user and the operator. It is agreed and clarified that the operator will not be liable to the user in case of violation of these conditions by another user, and that in case of any violation by another user the user can only sue the infringing party and will have no claim, claim and / or demand against the operator.

It is hereby clarified that only what is stated in this agreement will bind the operator. An advertisement appearing by any third party on the site, insofar as it appears, does not constitute a recommendation or expression of the operator's position regarding the correctness or feasibility of the service and / or the products advertised by such a third party.

Access to and use of the site is currently free of charge. However, the operator reserves the right at any stage and in its sole discretion to determine that any use of the site and the service, whether in parts or in its entirety, will involve payment on the part of the user and reserves the right to incorporate additional components on the site which may be subject to payment by the user without the user having claims against the operator as a result.

 

Purchasing products on the site:

The website offers for sale various products as they are detailed and appear on the website. However, the operator may at any time stop selling certain products and add new products and / or change the range of products offered for sale on the site, all at its sole discretion and without prior notice, and without the user having any claims against it due to such change.

Next to each product is its price, with the price including value added tax (VAT) unless otherwise stated. However, the operator may change the price of each product at any time and at its sole discretion without the user having any claims against it as a result. The determinant regarding the price of the product is the date of confirmation of the order by the customer and not the date of its addition to the shopping cart.

The operator tries to make sure that all the details, descriptions and product images that appear on the website are correct. However, there may be errors in good faith regarding the description or product images on the site, and the appearance of the product that appears on the display of your device may differ from the actual appearance due to differences, among other things, to the display settings and screen quality of your device. In any case, it will be clarified that the product images that appear on the website are for illustration purposes only, unless otherwise stated on the product page and do not obligate the operator in any way, including in terms of size and color.

Because product inventory changes from time to time, a product that is ordered may not be available in the operator's inventory at the time of ordering. Therefore, the operator reserves the right not to supply the customer with the product as a result after contacting him within a reasonable time and informing him of the product's unavailability in the operator's inventory, without having any claim against it, and may offer him a replacement product that is in stock. If the customer has already been charged for ordering the product which is not in stock, the operator will refund him his money for ordering the product.

Without derogating from these terms of service and subject to the provisions of the law, the operator reserves in some cases the right to cancel an order made and approved including, but not only, if an error is found in the product details regarding its characteristics and price as appeared on the site and if it is found that the purchase of the product was held during violating of the terms of service and / or while harming third parties. In such a case, the operator reserves the right not to supply the customer with the product as a result after contacting it within a reasonable time and notifying him of such cancellation without having any claim against it as a result. If the customer has already been charged for ordering the product, the operator will refund him his money for ordering the product.

As part of the purchase of the products on the site, wholesale purchase of products will not be possible until after contacting the operator and its written approval to make a wholesale purchase, and the operator reserves the right to decide at its sole discretion which order will be considered a wholesale purchase and refuse to approve such order without the customer having claims against it. In such a case, the operator will contact the customer and notify her refusal to approve such an order.

Advertising and / or displaying the products offered for sale on the website does not constitute a recommendation and / or encouragement for their purchase and the operator is not responsible for any use of the customers' products to be purchased.

The prices of the products on the website are not necessarily the same as the prices of the products anywhere else including, but not limited to, the Facebook page and the Instagram page and various other social networks of the operator as well as the physical stores owned by the operator. In any case, the prices that appear on the website are the determining prices for every purchase of products made through the website.

 

Execution of orders, payment and deliveries:

Payment on the site can and will be made by credit card subject to the approval of the credit company or PayPal service. It is clarified that the operator may change the methods and / or means of payment and / or the methods of making the order at any time at its sole discretion and without giving prior notice without the user having any claims against it as a result.

It will be clarified that to the extent that the customer chooses a payment option via PayPal, then these payment services are provided by third parties and are not under the control of the operator. Therefore, the operator will not be responsible for any malfunction and / or problem, including paid security problems that will arise as a result of payment in this way as stated above.

Delivery of the products purchased on the site and for which the full consideration has been paid can and will be made by courier to the address typed by the customer when making the purchase subject to the delivery areas as these will appear on the site from time to time; Or through self-collection at operator stores. The operator may change the delivery methods and / or the delivery areas from time to time at its sole discretion and without prior notice without the user having any claims against it as a result.

When ordering the products, the user will be charged a shipping fee that appears on the website, which is in addition to the total order cost of the products. The operator reserves the right to update the shipping fee from time to time at its sole discretion and without prior notice without the user having any claims against it as a result.

It will be clarified that in the event that taxes are applied to the shipment including, but not limited to, import taxes or customs payments, the user will bear the costs without having any claims against the operator as a result.

Without derogating from what is stated below, it will be clarified that the delivery service is provided by a third party who is neither under the control of the operator nor under its responsibility. Therefore, the operator will not be liable for any damage that will be caused by any entity that will provide the courier service as detailed above, including damage resulting from negligence.

As this is a service that is not under the operator's control or responsibility, there may be delays in delivery due to reasons beyond the operator's control, including, but not limited to, force majeure, sensitive security situation in the delivery area, extreme weather, natural hazards (earthquake, flood, etc.). Other hazards (such as: fire, roadblocks, etc.) and delays resulting from strikes, epidemics, etc. and the user will have no claims against the operator due to such delay. It will be clarified that there will be no such delay to exempt the user from his obligation to pay for his order.

It will be clarified that if during the delivery of the products the user will not be located by the courier despite prior coordination, the product will not be delivered to the customer, and the user will have to coordinate with customer service an alternative date for delivery of the products. If the user coordinates an additional shipment, the customer will be charged a shipping fee again in addition to the shipping fee paid by him even though the products were not delivered to him.

The operator will not be responsible for delays beyond its control and / or origin in the user, including but not limited to, difficulties in contacting the user. Such delay shall not be deemed to be a breach of the operator's obligations to supply the product, and shall not be such a delay to exempt the user from his obligation to pay for his order.

The manner of packaging the products will be done at the discretion of the operator, and the user will not have any claim against the operator as a result.

International Shipping & Taxes Policy
When placing an order from outside Israel, please be aware that all import taxes, duties, and fees are determined according to the regulations of the destination country. We are not responsible for the amounts charged or any tax-related obligations that may arise when receiving your order in your country. It is recommended that you review your local customs procedures and tariffs before placing an order. By proceeding with an international order, you acknowledge and agree that any applicable taxes will be imposed based on your country’s laws and regulations.

Taxes, Duties & Customs Fees

International orders may be subject to import taxes, customs duties, VAT, or other fees imposed by the destination country at the time of customs clearance. These charges are not included in the product price or shipping cost unless explicitly stated otherwise.
Any such charges are the sole responsibility of the customer and must be paid to the relevant authorities or the local carrier before or upon delivery. We have no control over these charges and cannot predict their amount, as customs policies vary by country.

Changing and canceling an order, canceling a transaction and returning products:

 

The policy of returning the products and canceling the operator's transactions is subject to the provisions of the Consumer Protection Law 1981, and the customer may cancel his order and / or return the products he received subject to the provisions below.

Modification or cancellation of an order by the customer will be possible at the discretion of the operator and subject to the provisions below.

A customer who wishes to cancel or change his order will contact the operator's customer service center whose details appear in these terms of service and will notify him of his desire to cancel or change the order as appropriate as soon as possible. Such cancellation will be possible if the order has not been shipped yet.

Upon receipt of the notice of cancellation of the order, the operator will return the money to the customer for the order, but may, at its discretion and subject to the provisions of the law, charge a cancellation fee of up to 5% of the order or 100 NIS, whichever is lower.

An orderer who wishes to change his order by adding new products will pay for them the price quoted on the date of the order change and not the price quoted on the date of the first order.

Cancellation of a transaction and return of products can and will be done within a period of up to 3 business days from the date of the receipt, except in the case of products which, subject to any law, are not refundable and / or cancellation. For the purpose of canceling the transaction, the customer must contact the operator and announce his desire to cancel the transaction. After receiving the cancellation notice from the customer and as long as this is done on the said date, the operator will coordinate with the customer the way of returning the product. It will be clarified that it is the responsibility of the customer to take care of returning the products to the operator and that the return of the said products will be done at the customer's expense.

Upon receipt of the products returned to the operator and subject to its inspection of the condition of the products at the time of their return and confirmation regarding their condition, the operator will return the money to the customer for the order. The operator may, at its discretion and subject to the provisions of the law, charge a cancellation fee of up to 5% of the order value or 100 NIS, whichever is lower, with the cancellation fee rate including shipping expenses as they may be. The provisions of this section regarding cancellation fees shall not apply to cancellations made due to a defect in the ordered product in accordance with the provisions of the Warranty for Defective Products Law, 1980 and / or a mismatch between the product features as appearing on the website and the actual product features. This is subject to an examination that activates the user's claims regarding non-compliance and / or defect, depending on the matter.

The operator emphasizes that the customer must check that the products he has received match the details of the order as it was made by him. If there is a discrepancy between the products ordered and the products actually received (for example, the quantity received does not match the quantity ordered), the customer must notify the operator within one business day of such discrepancy. To the extent that the customer has not notified the operator on the said date, the customer will be considered to have confirmed that there is a match between the order and the delivery and the customer will not have any claims against the operator as a result.

 

Liability and lack of liability:

The operator makes sure that the products it offers on the site are of high quality.

The operator provides a manufacturer's warranty for a period of three months from the date of purchase for products sold on the site and manufactured by it.

It is explicitly clarified that there is no liability for the brackets, the curvature of the jewel as a result of a blow / crush, the falling of stones from the jewel as a result of a blow, the loss of the jewel and / or any physical damage caused by unreasonable use by the customer.

The data and information appearing on the products and on the site is sometimes provided by third parties including, but not limited to, manufacturers, suppliers and / or importers, and therefore the operator will not bear any responsibility regarding the data and information on the above products as long as these are not products manufactured by it.

The operator does not guarantee that the links found on the website, insofar as they appear, will be correct and / or will lead to an active website. The presence of a link to a particular site on the site does not mean that the content of the site is reliable and / or complete and / or up-to-date and the operator has no control over such content, and therefore the operator will not bear any responsibility in this regard.

The operator is not responsible for any damage caused to the customer as a result of a purchase on the site, including, but not limited to, cases in which the purchase, including payment for, is made without the customer's consent and / or incorrect typing of address for ordering and / or incorrect typing of credit card information; As well as cases of communication failure due to the act and / or omission of communication providers.

The operator is not responsible for any damage caused to the customer and / or third parties as a result of using the products manufactured by the operator except in cases where the product was damaged due to the negligence of the operator. In this case, the operator's warranty amount will be limited and will not exceed the amount of the defective product purchased.

 

Intellectual Property:

All intellectual property rights, including moral rights, economic rights, copyrights, trademarks, trade names, patents, designs, trade secrets and any other right in relation to the site including, but not limited to, the content, design, editing and display and editing of the information appearing in the site and the site itself are reserved exclusively for the operator.

Not with standing the foregoing, the site, the online pages contained therein, the classification, arrangement and presentation of the information, the notices and mailings submitted by the operator, including the classification, arrangement and presentation of the information and ads appearing therein and any other form of illustration contained on the site and such postings are the sole property of the operator.

You may not copy and / or reproduce and / or prepare derivative works and / or modify and / or adapt the content of the site in whole or in part for the purpose of distribution, publication, presentation, execution, transmission, making available to the public, sale and / or any other action without prior written approval from the operator.

The user undertakes not to publish the content and / or part of it publicly, except under the conditions specified on the website. In addition, the user undertakes that he will not publicly publish any product and / or output of the information, whether it is printed or given as a file by magnetic means or in any other form and that he will not copy and / or reproduce and / or prepare derivative works and / or will change and / or adapt the content of the site in whole or in part for the purpose of distribution, publication, presentation, execution, transmission, making available to the public, sale and / or any other action without obtaining written and prior approval from the operator.

The ownership and intellectual property rights in third party content, including images appearing on the site, are the property of the content owners, and may be subject to the terms of service of third parties who have legally granted the operator such content (hereinafter: "third party agreements"). The operator does not claim ownership rights and does not take any responsibility for any type of content of this type displayed on the site. The user acknowledges that the terms of such third party agreements will bind him in connection with his use of the service, including any future changes to the third party agreements.

The operator respects the rights of third parties and takes the necessary steps so as not to infringe any right of third parties. To the extent that the rights of a third party have been infringed in good faith, the infringer may be notified of the infringement of intellectual property rights by telephone and email, the details of which appear in these Terms of Service.

 

Use of private information and security:

The operator respects the privacy of users of the site. Information regarding the privacy policy can be found in the privacy policy that appears on the website.

Upon registration of the user on the site, the user will be asked to choose a username and password as well as provide various contact information. This information is required to allow the user to access his account on the site. It is the sole responsibility of the user to keep this information confidential, and to make sure to update it from time to time so that only the user can use it. The operator and / or anyone on its behalf will not be responsible for any activity in the user's account and / or in the user's personal area by the person who used the user's login information.

The operator's website is secured through the use of advanced security measures aimed at ensuring proper use and safe browsing of the website as well as in order to maintain the privacy of the users. Every user of the site and its services undertakes not to do any activity that may disrupt the activity of the site, including, but not limited to, theft of information about users and breach of the security mechanisms of the site. The operator will act against any such activity in any legal way that will be at its disposal, including blocking the user from accessing the site and taking legal action against the user if he acts as stated.

The site may contain links to external sites of third parties that are not the responsibility of the operator. The operator does not guarantee that links found on the site and / or as part of mailings and / or messages that will be sent to the user will be correct and will lead to an active website. The presence of a link to a particular site on the site does not mean that the content of the site is reliable and / or complete and / or up-to-date, and the operator will not bear any responsibility in this regard. Without derogating from the above, the operator is not responsible for any damage, indirect or direct, caused to the user and / or his property as a result of using and / or relying on the information and content appearing on the sites to which he will access through use or link existing on the site.

 

Indemnification:

The user must speak and protect the operator and its predecessors, its successors, its subsidiaries, its parent companies, its affiliates, its officers, its directors, its shareholders, its investors, its employees, its agents, its representatives, and its beauty, from And against any loss, damage, cost and expense (including attorney's fees) due to or in connection with: (1) gross negligence or malicious activity on the part of the user; (2) use of the Service by the User; (3) user data; (4) violation of the terms of service by the user; (5) Use by the user of the intellectual property of a third party, or any act or omission on the part of the user which infringes the intellectual property rights of a third party or infringes a relevant law.

 

Period and end:

This agreement will enter into force on the day the user makes any use of the site, and will continue until the end of the use of the service by the user.

The operator may at any time terminate this agreement in the following cases: (1) the user has violated an instruction from the provisions of this Agreement (or acted in a manner that clearly demonstrates that he intends to do so or that he is unable to comply with the provisions of the Agreement); (2) the operator will be required to do so by law (for example, when the provision of the service is or will be illegal); (3) The provision of the service is no longer economically worthwhile. In such cases the operator will give the user, as far as possible, a reasonable advance notice of the termination of the agreement.

The operator may change these terms from time to time in its sole discretion. The responsibility to keep abreast of such changes rests with the user by accessing these terms of service from time to time. Use of the Service at any time is tantamount to agreeing to the updated and amended terms, as they were at the time.

The operator reserves the right to change or discontinue the service or part of it on the site, without prior notice. In the event of termination of service, the operator will not be liable to the user or to any third party for damage or loss.

The provisions regarding intellectual property and non-liability, their validity will continue after the termination of the agreement.

 

E&OE:

Sometimes there may be information on our sites that contains typographical errors, inaccuracies or omissions that may be related to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if any information about the site is inaccurate at any time and without prior notice (even after you have submitted your order).

 

General, Jurisdiction and Notices:

These terms of service, including the Privacy Policy, constitute the general agreement between the parties and supersede any agreement, offer or presentation made in the past, in writing or orally, regarding its subject matter. No change, amendment or waiver of a provision in this agreement shall be valid unless made in writing and signed or electronically approved by the party against whom such amendment, amendment or waiver is claimed.

The user account on the site is personal and non-transferable.

The information and service are offered to the user as they are AS-IS, and the user agrees and confirms that the operator, employees, managers, shareholders or those on their behalf will not be responsible for any damage, direct or indirect, caused to the user and / or third party related to the user. And / or for the user's reliance on information displayed on the site.

These terms of service shall be governed solely by the laws of the State of Israel. The exclusive place of jurisdiction for any matter regarding these terms of use and the use is in the competent courts in the city of Tel Aviv-Yafo only.

Any letter sent to the operator will be considered as a letter received for him within 3 business days of sending it by registered mail; Upon arrival if delivered in person to the operator at its registered address; Or within 4 hours from the date of sending it by e-mail until 12:00 on a weekday, when the sender has a confirmation of sending and no notification has been received from the operator.

 

This Privacy Policy (hereinafter: the "Privacy Policy") is an integral part of the Terms of Service and must be read in conjunction with the Terms of Service, and make use of the definitions appearing in the Terms of Use.

The "DE BASE" website (the "Website") is used, among other things, for online commerce and purchasing of products by the surfers and users of the site (hereinafter: "the service") and for customers who register and use the operator's services, including the operator's customer club (hereinafter: "the users" and / or “customers").

The operator is committed to respecting the privacy of users of the site. In order to improve the protection of the user's privacy, the operator publishes this privacy policy and provides the information about the options available to the user when using the site and regarding the operator's conduct regarding the collection of information from the site.

 

General:

As part of the use of the site's services, the user is required to provide personal information to the operator, including name, address, telephone and email; this information is stored by the operator in its customer database and is used for internal needs and future communication with customers. Additional information, like credit card details, are required for billing only and not maintained by the operator.

When using the site, data may be accumulated about how the user uses the site, including products in which the user was interested, pages he viewed, products purchased by him and the like. This is statistical information and does not personally identify the user.

 

The database and its use:

The data collected about the user mentioned above is stored in the operator's database. The operator undertakes to use the said information in accordance with this privacy policy and / or in accordance with the provisions of any law and for the following purposes:

Enable efficient and convenient use for the user;

User account management;

Improve and enrich the services and content offered on the site;

Modify or cancel existing services and content;

Analyze and provide statistical information to third parties, including advertisers (in case this information is passed on to third parties, will not personally identify the user);

Enforcement of the operator's terms of service;

Contacting the user regarding the status of his order and the delivery of the products he ordered;

Operating the operator's customer club and managing user benefits;

Collection of payment;

For any other purpose specified in these Terms of Service and this Privacy Policy.

 

Direct mail:

User information provided by him will be subject to the operator's privacy policy, and the user acknowledges that the information provided by him and / or collected about him will be stored in the operator's database for the following purposes:

Marketing, advertising, promotion and for the purpose of contacting the user in any way, including by direct mail in any means of communication you deem appropriate (including in writing, in print, by telephone, in a computerized way or by other means);

Encouraging loyalty, analysis and statistical research, conducting surveys and any other use in connection with its registration on the site;

Internal needs, such as the need to investigate complaints and / or criticisms;

Operational, marketing and statistical needs, including information processing and direct mailing for the purpose of achieving these goals;

Providing services to the user and ensuring fair trade activity according to law.

The user is aware that he has no legal obligation to provide the information and his delivery is of his own free will and with his consent. In addition, the operator may, for the purposes of the above, from time to time transmit unidentified, anonymous or aggregate information regarding the user's activity within the site, to the bodies involved in the operator's activity and to any entity that provides services and benefits to users at the operator's discretion.

In accordance with the user's lawful consent, the operator may contact him from time to time by direct mail for offers of various services and benefits of the operator which are provided as part of the user's use of the operator's services via e-mail, text messages (SMS), fax, social networks, automatic dialing system and / or on the phone, as long as no other message has been received from the user at any time.

 

Providing information to a third party:

Situations for which the operator may share the user's information with third parties;

When the user has authorized the operator to transfer his personal details to third parties;

In the event that the user violates the terms of use of the site or tries to perform illegal actions;

In order to enforce the Terms of service or other agreements or policies;

In the event that the operator decides to collect a debt that has not been paid through a third party that specializes in collecting debts including law firms;

In response to summons or other demand for an investigation, a court order, or a request for cooperation from an enforcement authority or other government authority;

In order to determine or exercise the legal rights of the operator;

In order to defend against lawsuits as required by law. In such cases, the operator may raise or waive any objection or right at its disposal, in its sole discretion;

When the operator believes that disclosure is appropriate in connection with efforts to investigate, prevent, report or take any other action regarding illegal activity, suspected fraud or other wrongdoing;

In order to protect the rights, property or safety of the operator, its employees, users of the site or others;

In connection with a material corporate transaction, such as the sale of the operator's business, removal of investments, merger, consolidation, or sale of assets, or in the unreasonable case of liquidation.

 

Cumulative and impersonal information:

The Operator may make use of the cumulative and impersonal information it has collected in any of the above circumstances. The operator may combine non-personal information it has collected with additional non-personal information collected from other sources. The operator may also share aggregate information with third parties, including consultants, advertisers and investors, for the purpose of conducting general business analysis. For example, the operator may report to its advertisers the number of visitors to the site and the most popular features or service or products. Such information does not include any personal information and may be used to develop content and services that will assist the user and to tailor content and advertising.

Third parties:

 

There are a number of places on the site where the user can click on a link to access other sites that are not subject to this privacy policy. These sites may solicit and collect information independently, including personal information from the user and in some cases, provide the operator with information about the user's activity on these sites.

Any third party to whom the operator may disclose personal information may have its own privacy policy, which describes how it uses and discloses personal information. Such policy shall govern the use, handling and disclosure of the user's personal information after the operator has shared it with third parties as stated in this privacy policy. If you would like to learn more about the privacy policies of those third parties, the operator encourages you to visit such third party websites.

The operator may allow third parties, including its authorized service providers, advertising companies and advertising networks to display advertisements on the site. These companies may use tracking technologies, such as "cookies" (see below), to collect information about users who view or interact with their advertisements. The use that these companies make of "cookies" is subject to their own privacy policy and not the operator's privacy policy.

 

User choices about the collection and use of information:

The user may choose not to provide the operator with certain information, but this will prevent him from using certain features on the site because such information is required in order to register for the operator's services including making orders on the site and registering for the operator's customer club.

When the user signs up for the service and confirms receipt of direct mail as specified in the terms of service, the operator may, subject to any law, send him direct mail including, but not limited to, emails and / or newsletters about service updates, enhancements, special offers, or special content. The operator may end other types of emails to the user, such as service messages, advertisements, and surveys. If the operator has already provided the information about the user to a third party before changing his preferences or updating his information, the user may be obliged to change his preferences directly with such third party.

 

Use of “Cookies":

The operator uses various technologies to collect information from the user's mobile device and / or computer and about the user's activity on the site.

The operator automatically collects information from the user's mobile device or browser when he visits the site. Such information includes cellular Internet, IP address, browser type and browser language, access times, the contents of "cookies" that have not been deleted, which the user's browser has previously received from the operator and the referring URL.

"Cookies": When a user uses the website, the operator may assign one or more cookies to the mobile device or the user's computer, in order to allow access to the application and to adapt the user to the online experience. By using a cookie, the operator may also automatically collect information about the user's online activity on the site, such as the web pages he visits, the links he clicks on and the searches he makes on the site. Most browsers accept cookies automatically, but usually the user can change their browser settings to refuse cookies. If the user chooses to refuse cookies, he must note that he will not be able to access or use some of the features offered within the site.

The operator may make use of standard web technology, such as web beacons, analytics and similar technologies, in order to track user usage of the site. In addition, the operator may include the above in emails or promotional leaflets, in order to determine whether the messages have been opened and whether action has been taken in their wake. The information the operator gets in this way, will let her adjust the services she provides to the user, in order to publish publications customized personally and measure the overall effectiveness of online advertising, its content, programming or other activities.

 

Data Security:

The operator implements up-to-date information security systems and procedures on the site. These systems and procedures reduce the risks of unauthorized intrusion, but do not provide complete security. The operator does not guarantee that its services will be completely immune from unauthorized access to information stored on the site.

The operator periodically reviews the information security of the site and makes changes and upgrades as needed, in order to maintain the level of information security of the site. However the operator will not be liable for any damage, direct or indirect, which will be caused to the user in the event of disclosure of the information due to unauthorized intrusion by third parties or as a result of an act or omission beyond the operator's control.

 

Right to review and update information:

According to the Privacy Protection Law, 1981, every person has the right to review the information held on him in the operator's database. A user who has reviewed the information on it and found that the information is incorrect, complete, clear or up-to-date, can ask the operator to fix and / or update  and / or delete the information held on him as stated above.

Such a request should be directed to the operator on Sundays to Thursdays between the hours of 10:00 and 19:30 by phone at +97236887719, as well as by email at info@de-base.com. It is hereby clarified that there may be changes in the contact details mentioned above and in the availability dates of the operator at its sole discretion and without prior notice and the user will have no claims against it as a result.

10.3. If the information in the operator's database is used for personal contact with the user, he may y law require in writing that the information relating to him be deleted from the database..

1. 11. Changes to Privacy Policy

The Operator may change the provisions of this Privacy Policy from time to time. If material changes are made to the instructions regarding the use of personal information provided by the user,  notice will be published on the operator's website.

 

Exchange/return will only be possible by filling out one of the exchange/return forms on the website and receiving confirmation from us for the exchange/return of the products.

You are required to return the items in their original and complete packaging. A refund will be processed after verifying that the items have been returned unused, in their original packaging, and with the product tag.

Products on sale or orders made with a coupon code (providing over 10% discount) can be exchanged/returned by returning the products to the store within 48 hours from the day of receipt/pickup.

Product exchange will be possible against available stock.

In the case of returning an item, there are three options within Israel:

1. Return the item(s) to our collection point - 26 Shabazi Street, Tel Aviv.

If the order cost exceeds the free shipping threshold, the shipping cost will be deducted from the refund.

1. Return the items using our courier service is possible only by contacting us within 7 days from the day of receiving the package. (Sale exchange details within 48 hours from the day of receiving the product, no delivery services available). The return cost will be 50 shekels within Israel.

* In case of a monetary refund, you can receive the order cost plus a 12% addition for site use - please contact our customer service for approval.

1. Exchange the items with other items using our courier service (within Israel) for a fee of 30 shekels, with prior notice within 7 days from the day of receiving the package. (Sale exchange details within 48 hours from the day of receiving the product, no delivery services available).

* Item exchange/return is one-time only; there will be no additional exchanges/returns after the first one.

* For every monetary refund, 5% of the transaction amount will be deducted as cancellation fees. Additionally, an extra 2.5% will be deducted as clearing fees for Israeli credit cards (or 5% for international credit cards).

* A 12% addition to the order cost is a one-time fee for each customer, and the company reserves the right to decline these terms at any time.

* Transactions made with coupons not published for customers will be canceled (coupon guessing). The customer will receive a monetary refund with cancellation fees deducted.

* Transactions with incorrect shipping addresses - round-trip shipping costs will be deducted from the item's refund.

It is possible to pay for shipping with a corrected address after clarification with customer service.

* Worldwide delivery cost is 30$, Free delivery on orders over 250$.

* If needed, kindly reach out to our customer service for information regarding the expense associated with returning the item. Canceling an order incurs both a return cost, along with fees for transaction cancellation and inventory handling.